Shipping policy

At Fabrizia, we are committed to providing a smooth and reliable shipping experience. Please review the information below for details about our shipping process, delivery times, and related policies.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or U.S. public holidays. During periods of high order volume, sales, or holidays, processing may take a little longer.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Times

Estimated delivery times depend on your location and the shipping method selected at checkout.

Standard Shipping: 3–7 business days
Processing Time: 1–3 business days
Total Estimated Delivery: Approximately 4–10 business days

Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to weather, carrier issues, holidays, customs, or other circumstances outside our control.

Shipping Costs

Shipping charges are calculated and displayed at checkout based on your shipping address, order size, and the shipping method available for your order.

If we offer free shipping promotions, the applicable terms will be displayed on our website or at checkout.

Order Tracking

Once your order has been shipped, you may receive a confirmation email containing your tracking number.

Please allow some time for tracking information to become available after the package has been handed over to the shipping carrier.

Incorrect or Incomplete Shipping Information

Please make sure your shipping address is correct and complete before placing your order.

Fabrizia is not responsible for delays, failed deliveries, or additional shipping costs resulting from an incorrect or incomplete address provided by the customer.

If you notice an error in your shipping information, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee that changes can be made after an order has been processed or shipped.

Lost, Stolen, or Damaged Packages

If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and the shipping carrier.

For packages that appear to be lost or damaged during transit, please contact us so we can help you determine the appropriate next steps.

Fabrizia is not responsible for packages that are confirmed as delivered by the shipping carrier but are subsequently lost or stolen.

Delayed Deliveries

While we work to ensure orders are shipped promptly, delivery delays can sometimes occur due to circumstances beyond our control, including severe weather, carrier disruptions, holidays, incorrect addresses, or other unforeseen events.

If your order is significantly delayed, please contact us and we will assist you as much as possible.

International Shipping

If international shipping is available for your order, additional customs duties, taxes, or import fees may apply. These charges are the responsibility of the customer unless otherwise stated at checkout.

International delivery times may vary depending on the destination and customs processing.